Terms of Service

Privacy Policy

Last updated: 25 May 2026

Please read these Terms of Service carefully before using the website or services operated by [Company Name]. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.


1. About us


[Company Name] is a [describe business type] registered at [registered address] ([Company Number, if applicable]). References to "we", "us", or "our" in these terms refer to [Company Name].


If you have any questions about these terms, please contact us at hello@yourdomain.com.


2. Acceptance of terms


By accessing our website or using any of our services, you confirm that you are at least 18 years old (or have the consent of a parent or guardian), that you have read and understood these terms, and that you agree to be bound by them. These terms form a legally binding agreement between you and [Company Name].


3. Our services


We provide [brief description of services — e.g. brand strategy, web design, digital products]. The specific scope, deliverables, timelines, and fees for any engagement will be agreed in a separate proposal or statement of work, which forms part of our agreement with you.


We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice.


4. Your responsibilities


When using our services, you agree to:


  • Provide accurate, current, and complete information when requested

  • Use our services only for lawful purposes and in accordance with these terms

  • Not attempt to gain unauthorised access to any part of our website or systems

  • Not transmit any harmful, offensive, or unlawful content through our services

  • Not reproduce, duplicate, copy, or resell any part of our services without our express written permission


5. Intellectual property


All content on this website — including text, graphics, logos, images, and software — is the property of [Company Name] or its licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.


Where we create work for you as part of a paid engagement, ownership of final deliverables will be as agreed in the relevant proposal or contract. We retain the right to display work in our portfolio unless otherwise agreed in writing.


6. Payment terms


Fees for our services are as set out in your proposal or invoice. Unless otherwise agreed:


  • A deposit of [X]% is required before work commences

  • Remaining balances are due within [30] days of invoice date

  • Late payments may incur interest at [8]% above the Bank of England base rate

  • We reserve the right to pause or withhold work where payment is overdue


7. Cancellation and refunds


If you wish to cancel a project or engagement, please notify us in writing as soon as possible. Any work completed up to the point of cancellation will be charged at our standard rate. Deposits are non-refundable unless we are unable to commence the agreed work.


We reserve the right to terminate an engagement if you are in breach of these terms, with fees due for work completed to that point.


8. Limitation of liability

To the fullest extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, even if we have been advised of the possibility of such damages.


Our total liability to you in connection with any engagement shall not exceed the total fees paid by you for that engagement in the preceding 12 months.


Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.


9. Disclaimer of warranties


Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.


10. Third-party links and services


Our website may contain links to third-party websites or integrate with third-party tools and platforms. These are provided for your convenience only. We have no control over the content or practices of third-party sites and accept no responsibility for them. Use of any third-party service is at your own risk and subject to their own terms and policies.


11. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in that policy.


12. Governing law and disputes


These terms are governed by and construed in accordance with the laws of Scotland. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the Scottish courts.


We will always try to resolve any dispute informally in the first instance. If you have a concern, please contact us at hello@yourdomain.com and we will do our best to find a fair resolution.


13. Changes to these terms


We may update these Terms of Service from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.


14. Contact us


If you have any questions about these Terms of Service, please contact us:


[Company Name]
[Registered Address Line 1]
[City, Postcode]
hello@yourdomain.com